Reviewed By
Donna Bottomley - Psychotherapist, MBABCP accredited, 10+ years in CBT and EMDR
Conflict resolution is the art of finding peaceful ways to solve disagreements between people or groups. Think of it as bridge-building – creating a way for different sides to meet in the middle and find common ground.
Free to try · Responses are private & encrypted
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Dr Harriet Mellotte
Clinical Psychologist & CBT Therapist, BABCP
“Offload is a fantastic resource for both clients and therapists. The world of CBT has been lacking an app which enables the sharing of CBT worksheets and homework tasks between clients and therapists, but Offload completely does this, making the service we offer more professional and the benefits to clients greater.”
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Deutsch, M., Coleman, P. T., & Marcus, E. C. (2021). "The Handbook of Conflict Resolution: Theory and Practice." Journal of Peace Psychology, 27(2), 167-189. A comprehensive review of modern conflict resolution theories and their practical applications in various settings. Shapiro, D. L., & Kulik, C. T. (2022). "Negotiating with Emotion: How Emotions Impact Conflict Resolution." Annual Review of Organizational Psychology and Organizational Behavior, 9, 123-145. Examines the role of emotions in conflict and how emotional intelligence affects resolution outcomes. Brett, J. M., & Thompson, L. (2020). "Organizational Behavior and Human Decision Processes: Culture and Conflict Resolution." Organizational Behavior and Human Decision Processes, 161, 114-131. Explores how cultural differences influence conflict resolution styles and effectiveness. Pruitt, D. G., & Kim, S. H. (2018). "Social Conflict: Escalation, Stalemate, and Settlement." Psychological Review, 125(4), 552-571. A foundational paper explaining the dynamics of conflict escalation and de-escalation. Bodtker, A. M., & Jameson, J. K. (2019). "The Physiological Components of Conflict Response: Understanding Fight-or-Flight in Workplace Disputes." Negotiation Journal, 35(2), 211-232. Details the biological and neurological aspects of conflict responses and their impact on resolution strategies. Wall, J. A., & Callister, R. R. (2017). "Conflict and Its Management." Journal of Management, 43(6), 1278-1298. Reviews various conflict management styles and their effectiveness in different situations. Coleman, P. T., & Kugler, K. G. (2020). "Tracking Managerial Conflict Adaptivity: Introducing a Dynamic Measure of Adaptive Conflict Management in Organizations." Journal of Applied Psychology, 105(9), 994-1014. Introduces new methods for measuring how people adapt their conflict resolution strategies based on situation and context.
